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Can a deli chain expand nationally and still keep kosher?

On a recent Wednesday during lunchtime, Ben's restaurant on West 38th Street was packed with tourists and locals devouring the eatery's traditional kosher dishes such as hot corned beef, braised brisket, beef tongue and matzo-ball soup. But tucked away in

Federal, state laws govern restaurants' uniform policies

What are your uniform policies? You may not realize it, but restaurants' procedures for dictating, supplying and laundering uniforms may be governed by state law. Vague or unenforced policies can subject employers to costly litigation. An important initia

How to mine your existing customer base to grow revenue

Even though you will always be busy serving the customers who visit your restaurant on a daily basis, you should regularly take a step back and lay the groundwork for increasing your revenue. Reviewing your existing customer base will help set your restau

9 steps toward a healthier workplace

A lot has been written about the impact of Millennials on America’s workforce. And it’s true that young people—those born between 1980 and 1995—have very different skills and values from the Gen-Xers and Boomers who preceded them. Companies seekin

Restaurant ad spending jumped 5.2% last year

For the third consecutive year, restaurant advertising spending increased sharply more than total U.S. ad spending (see chart). Restaurants spent$6.449 billion on measured media (TV, magazines, newspapers, Internet display ads, radio, outdoor boards and f

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